Package installation

ClearQuest Email Notification Package Installation

Backup your schema repository and users databases

There is no simple way to uninstall package when schema changes are applied to the user database. Please make sure that you created backup to be able to roll back the change if necessary.

Download and unpack the distribution

Run 'install.bat' from distribution to install and register packages

Start ClearQuest Designer Package Wizard

Select EmailNotification 1.3 package from the list of installed packages

click on 'More Packages' button if not in the list

Select Schema name to apply the package

Select record types in your schema, which will be enabled for notification

Please also check applying package to a stateless record type section.

Check schema in and upgrade user databases

Open ClearQuest and configure package according to package configuration instructions

submit properties:

Set mail_host = your SMTP host

Set email_enabled = 1

Second mandatory property besides mail_host. Notifications will not be generated is the property is not set!

Set other properties if required

Check other available properties in the configuration guide

Create simple notification rule

For example, a simple rule to notify submitter that Defect is closed: